Shipping and Returns
Shipping methods used: UPS and LTL Shipping. We do not offer international shipping at this time. For Exporting options please contact us directly.
We Provide shipping locally in the Miami-Dade and Broward areas. Please contact us if you live in those areas to make sure we can deliver to you. We use our own trucks/van to deliver in our local area.
Lead Times: Please allow 7-10 days to prepare and ship your order. We will ship the order only to the billing address unless approved by us (MisterKey Corp)
Delivery Times: a UPS tracking number will be provided once the order has been prepared. Shipping times may vary. We are not responsible for shipping delays due to issues with the shipping carrier or any other factor affecting delivery such as weather. If local shipping has been approved by us we will call you to schedule delivery.
In-store Pickup: For large orders, please allow us the same lead time to prepare your orders. For smaller orders, we will typically have them ready for you the same day. One of our staff members will call you when the order is ready for pickup. If would like your contractor or a third party to pick up your order you must visit the store with your Sales Order/Email Order and a Valid ID. You must leave in writing the name of the company and/or person picking up your order. The person or company must bring with them the sales order and a valid form of ID.
We Provide shipping locally in the Miami-Dade and Broward areas. Please contact us if you live in those areas to make sure we can deliver to you. We use our own trucks/van to deliver in our local area.
Lead Times: Please allow 7-10 days to prepare and ship your order. We will ship the order only to the billing address unless approved by us (MisterKey Corp)
Delivery Times: a UPS tracking number will be provided once the order has been prepared. Shipping times may vary. We are not responsible for shipping delays due to issues with the shipping carrier or any other factor affecting delivery such as weather. If local shipping has been approved by us we will call you to schedule delivery.
In-store Pickup: For large orders, please allow us the same lead time to prepare your orders. For smaller orders, we will typically have them ready for you the same day. One of our staff members will call you when the order is ready for pickup. If would like your contractor or a third party to pick up your order you must visit the store with your Sales Order/Email Order and a Valid ID. You must leave in writing the name of the company and/or person picking up your order. The person or company must bring with them the sales order and a valid form of ID.