Warranty

Our Warranty

We stand behind the hardware we sell. Coverage varies by manufacturer and category; the highlights below apply to most items.

What's covered

• Mechanical & finish: Limited lifetime warranty against manufacturing defects for residential use.
• Electronics: Typically 1 to 3 years on smart locks, keypads and powered parts, depending on the manufacturer. Call us for the exact term on any product.
• Commercial use: Coverage periods differ — see each product's specifications.

What's not covered

• Normal wear, improper installation, abuse, or unauthorized modification.
• Damage beyond the product's rated environment.
• Consumables such as batteries.

Making a claim

Contact us with your order number and a description (photos help). We'll coordinate repair, replacement, or manufacturer warranty service.

This summarizes typical coverage; the manufacturer's published warranty governs each product.